Information Technology Infrastructure Library (ITIL)
Thursday, May 1st, 2008Tahukah anda bahwa ITIL sangat diperlukan dalam mengelola IT.
The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations.
ITIL is published in a series of books, each of which cover an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks [...]
